Contact us
Questions about an order, a product we don't list yet, or how the service works — we're happy to help.
Telephone
+44 7742 723401UK business hours. Email reaches us faster if your question is about a specific order.
Can't find something?
If a UK retailer stocks it, we can usually source it — even if it isn't listed here yet. Paste the link and we'll quote you.
An existing order
Quote your order number (it starts UKS-) and we can answer without asking you for anything else. Cancelling instead? See returns & withdrawal.
Company details
The trader you are contracting with when you place an order.
- Registered name
- Lorenzen Tonna Services Limitedtrading as UK Superstore
- Company number
- SC602737 Companies House, Scotland
- Registered office
- 5 South Charlotte Street Edinburgh EH2 4AN United Kingdom
- Returns address
- 140 Balgreen Road Edinburgh EH12 5XQ United Kingdom Read the returns policy first
- UK VAT number
- GB314369214
- Telephone
- +44 7742 723401 Also reachable on WhatsApp.
- hello@mysuperstore.uk
UK Superstore is a personal shopping and export service, not a retailer: we buy the goods you choose from UK retailers on your behalf and forward them to you. The terms & conditions and the privacy policy set out what that means for your order and your data.
UK Superstore is an independent personal shopping and export service operated by Lorenzen Tonna Services Limited. We are not affiliated with, endorsed by, or an authorised representative or reseller of any of the retailers or brands shown on this site. Retailer and brand names, and their trade marks, are used only to identify the shops we buy from and the goods we buy on your behalf; all trade marks remain the property of their respective owners.